Use text messaging to announce and remind your customers of promotions you are running. Remember, those can change daily, keeping your patrons in suspense of what new goodies and deals they might be able to seize.
This is the perfect time to remind your customers of how much you appreciate their business. Use text messaging to announce holiday parties or client appreciation events. Don’t forget to provide a registration link.
Text messaging is the perfect vessel to help your customers with their holiday shopping conundrums. You can send out lists, gifting ideas, and coupons. Make finding that perfect present a breeze, and your patrons will pay you back with their loyalty.
If your business hours change during the holidays, make sure to let your clients know ahead of time, so they can plan accordingly. You can use this as an opportunity to schedule “private” events, particularly for those patrons who are still not feeling comfortable in crowded venues.
Lastly, do not forget to send your clients holiday greetings. This might seem like a no brainer, but it can slip your mind during the busyness of the season. Your customers will appreciate your thoughtfulness.